Technology

At Xstek, we understand the importance of technology in managing your dictation and transcription needs. Xstek has developed its own web-based workflow management application system designed to improve productivity and maximise efficiency.

Key Features are:

Fully compatible with all platforms including Windows 7 onwards, Mac, ios and android devices
Fully web-based, compatible with IE, Chrome, Firefox and Safari
Multiple mediums to upload dictations depending on suitability
Users can have multiple accounts all accessible with same login, thus no need to remember multiple logins and passwords
Online editing and approval of transcribed documents by consultants
Letters can be directly exported to Word
Real time monitoring of workload possible. Our solutions allow you to track the work at every stage, right from dictation upload, to document creation, to clinician approving the work and document integration in PAS
Old archived letters can be searched using a flexible search criteria using all or any of Hospital number, user, specialty, date range and document content
Users can view all previous letters of a patient in one screen, thus giving a quick access to history
Administrator level access for managers to perform management tasks and view analytical reports
Automated e-mail reminders to concerned clinicians or secretaries to avoid missing Trust targets, with second level emails to designated managers, hence managers are automatically informed before problems develop
Seamless integration with PAS

Free iPhone and Android apps to record and upload dictations for users on the go, thus eliminating the need to carry a Dictaphone
Simple and user-friendly interface
Easy recording, playback, forward and rewind functions
Urgent files can be marked at the time of uploading
Ability to append to existing dictations
Dictations uploaded directly to Xstek servers
Users can have additional protection with passcode setup feature

Client-Testimonal

I have been very impressed by the exceptional quality of your transcriptionists and their reliability in returning letters very quickly. No other transcription services I have used have consistently achieved the accuracy you deliver and at such reasonable prices. It is by far the most cost-effective solution for producing clinical correspondence that I have found.”

Dr. Sohail Mansoor University College London Hospital Medical Director, sk:n clinic, Harley Street , London Consultant Dermatologist

Client-Testimonal

"I have had the opportunity to use the medical transcription services of ‘Xstek’ in developing patient information material. I found their work to be of outstanding quality. They were very few errors and those too were only minor in nature. The turn around time was quite fast and I found their service excellent in all aspects. They always went out of their way to accommodate any special requests. Based on this experience I would not hesitate in recommending their transcription services to other colleagues"

Dr. A A Saeed Consultant Gastroenterologist Queen Elizabeth Hospital Gateshead

Client-Testimonal

"I was extremely impressed with the quality of work. None of the errors of poor grammar, poor spelling and unrequested inappropriate changes to the text were evident. Medical terminology was faultless. Even obscure English town names were transcribed properly. Overall, excellent all round.”

Debbie Eaton Dip. COT. S.R.O.T. Occupational Therapist and Brain Injury Case Manager

Client-Testimonal

"I have been very impressed with the high quality of transcription and fast turn-around times that Xstek services provide. Their grammar and spelling accuracy has definitely saved me a significant amount of time when approving letters. I can wholeheartedly recommend them as the most cost-effective transcription service provider I have worked with.”

Dr. Sophie Grabczynska Buckinghamshire Hospitals NHS Trust Consultant Dermatologist, The Chiltern Hospital, Great Missenden

Technology

Workflow Management System

Key Features are:

IOS and Android Dictation Apps

Client-Testimonal

Client-Testimonal

Client-Testimonal

Client-Testimonal